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The ROI Delusion: Technology And ROI Don’t Mix

  The Fallacy of Tech-Led Returns Take a look at the current landscape of Technology and AI adoption. Everyone bought invtested into Technology, and then later on into AI tools. They ran pilots, automated functions, introduced AI when the AI boom came, built agents, and scaled them. Yet the vast majority are left wondering at empty balance sheets, wondering where the promised returns went. The reason for this failure isn't technical. It is a fundamental misunderstanding of corporate finance and organizational architecture. The truth is simple: ROI is not and will never be a technology function. It is a business function.       Why ROI Belongs to Business Leadership First of all, revenue KPIs in the managerial performance sheet only start from Senior Manager or AVP on up, where revenue and cost parameters actually appear. There is a reason for this – achieving ROI needs a business perspective, an eye for cross functional detailing, an ability to execute across...